Privacy Policy

At Project Paced Ltd, we believe productivity tools should be helpful and respectful of your privacy. This policy explains what information we collect through PMToolkit, how we use it, and the controls you have over your data.

1. Who We Are and What This Policy Covers

We are Project Paced Ltd, a company registered in England and Wales (Company Address: International House, 64 Nile Street, London, N1 7SR).

This policy applies to your use of pmtoolkit.com (the "Website"). We act as the Data Controller for the personal information you provide to us under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

PMToolkit is a free resource offering project management templates. It is operated by Project Paced Ltd as a companion service to Project Paced.

2. Information We Collect

We only collect information that is necessary to provide our free template download service and improve user experience.

Information You Provide

• Email Address: Required when you download your first template. This allows us to deliver the template and, if you consent, send occasional PM tips and template updates.Legal basis: Consent.
• Marketing Preferences: You can optionally consent to receive marketing communications. This preference is stored with your email. Legal basis: Consent.
• Contact Form Submissions: If you contact us through our website, we collect your name, email address, and message. Legal basis: Legitimate interests (responding to enquiries).

Information Collected Automatically

• Analytics (Firebase Analytics): We use Firebase Analytics to understand how visitors use our website (e.g., which templates are most popular, how users navigate the site). This helps us improve our service.Legal basis: Consent (managed via our cookie banner).
• UTM Parameters: We track referral sources (e.g., which links brought you to our site) to understand how users discover PMToolkit. These are stored in anonymized form.Legal basis: Legitimate interests (marketing effectiveness).
• Hashed IP Address: We store a one-way hash of your IP address for rate limiting purposes (to prevent abuse of our download service). We cannot reverse this hash to identify you.Legal basis: Legitimate interests (service protection).
• Local Storage: We store your email address locally in your browser after your first download to provide a smoother experience on subsequent downloads. This data never leaves your device unless you initiate a download.Legal basis: Legitimate interests (user experience).

3. How We Use Your Information

• To deliver the templates you request
• To send download confirmation emails
• To send marketing communications (only if you consent)
• To respond to your enquiries via the contact form
• To improve our website and template offerings
• To protect our service from abuse

4. Data Sharing & Sub-Processors

We do not sell your data. We only share it with these trusted partners to operate our service:

All sub-processors are contractually obligated to protect your data and may only use it to provide services to us.

5. Data Retention

• Email Captures: Retained until you unsubscribe or request deletion.
• Contact Form Submissions: Retained for 2 years, then deleted.
• Analytics Data: Subject to Firebase Analytics retention settings (14 months).
• Download Records: Retained for 1 year for service improvement purposes.

6. Cookies and Tracking Technologies

We use a small number of cookies and similar technologies to operate and improve our Website. We do not use marketing or advertising cookies. For full details, see our Cookie Policy.

7. Your Rights (UK GDPR)

As a UK GDPR data subject, you have the right to:

• Access a copy of the personal data we hold about you.
• Rectify any inaccurate or incomplete data.
• Erase your data (Right to Erasure / "Right to be Forgotten").
• Object to processing based on legitimate interests.
• Restrict processing in certain circumstances.
• Withdraw consent at any time (this does not affect the lawfulness of processing before withdrawal).

To exercise any of these rights, please email us at privacy@projectpaced.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) — the UK supervisory authority for data protection — at ico.org.uk or by calling 0303 123 1113.

8. Unsubscribe

If you consented to marketing communications, you can unsubscribe at any time by:

• Clicking the unsubscribe link in any marketing email
• Visiting our unsubscribe page
• Emailing us at privacy@projectpaced.com

9. Changes to This Policy

We may update this policy occasionally to reflect changes in our service or legal requirements. Significant changes will be posted on this page with an updated "Last updated" date.

The current version is always available at projectmanagertoolkit.com/privacy.

For questions about this policy, contact us at privacy@projectpaced.com.

Project Paced Ltd — International House, 64 Nile Street, London, N1 7SR